Water Damage Restoration in McKinney, TX

Local crews from McKinney. Water extraction, structural drying, and insurance help, 24 hours a day.


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☞ We Work Directly With Your Insurance

Who do I call for water damage in McKinney?

Call a water damage restoration company first, then your insurance carrier. Triad Property Recovery answers 24/7 and sends a crew to homes and businesses anywhere in McKinney, so help is on the way even when a pipe lets go at 2 a.m.

You usually hear it before you see it. A hiss behind the wall, a drip from the ceiling fan, or the squish of carpet under your socks. By the time you notice, water has often wicked into drywall, baseboards, and the pad under your flooring. The first few hours decide how much of that can be dried in place and how much has to come out.

What causes water damage in McKinney homes?

Common causes in McKinney include slab leaks, burst pipes during hard freezes, roof leaks after hail, and failed water heaters or appliance lines.

Slab leaks. Most McKinney homes sit on concrete slabs over North Texas clay that swells when wet and shrinks when dry. That movement can stress plumbing under the foundation, and the first sign is often a warm spot on the floor or a water bill that jumps.

Frozen pipes. Hard freezes are rare here, which is exactly why they do so much damage. When one hits, pipes in exterior walls, attics and garages can split, and the leak often shows up after the thaw.

Hail and roof leaks. Spring storms across Collin County can crack shingles and flashing. Water then travels through attic insulation and shows up as ceiling stains days later.

Water heaters, washer hoses, and AC lines. Many McKinney homes have water heaters in the garage or attic and AC units in the attic, so a clogged condensate line can soak a ceiling from above.

What happens when Triad arrives?

We stop the water, map where it went, pull it out, and dry the structure until the readings say it is dry.

Inspect. Moisture meters and thermal imaging show where water traveled, including inside walls and under flooring.

Extract. Truck-mounted and portable extraction removes standing water from carpet, pad, and hard surfaces.

Dry. Commercial dehumidifiers and air movers run to IICRC S500 drying targets.

Treat. Antimicrobial treatment on affected materials helps prevent mold growth.

Document. We log moisture readings every day and photograph each stage for your adjuster.

Restore. Our team handles drywall, flooring, paint, and trim, so you are not hiring a second contractor.

Before we arrive, turn off the water at the main shutoff, usually in a ground box near the curb or where the line enters the house. Move electronics and rugs off wet floors if it is safe to do so.

How long does water damage drying take?

Most drying jobs need three to five days of equipment run time, depending on the materials and how long the water sat. Dense materials like hardwood and plaster take longer than drywall and carpet. We check readings daily and pull equipment only when materials are back to normal for your home, not on a fixed schedule.

What about mold after water damage?

Fast drying is the best mold prevention. If mold is already visible, Texas rules require a licensed mold assessment consultant to write a protocol before remediation on larger areas. We do not do mold testing ourselves. If you need it, we will refer you to a licensed mold assessment consultant, then handle the remediation once you have a protocol.

  • How fast can you get to my home in McKinney?

    We come to you. Most properties in our service area get an on-site crew within a few hours of the first call. Timing depends on location and call volume.

  • Should I turn off the water main?

    Yes, if a supply line or fixture is leaking. The shutoff is usually in a ground box near the curb or where the water line enters the house.

  • Do I call my insurance company or you first?

    You can call us first. Most policies expect you to take reasonable steps to stop further damage, and starting mitigation right away does that. Notify your carrier the same day.

  • Can I dry it myself with fans?

    A small, clean spill on a hard floor, usually yes. Water inside walls, under flooring, or in the ceiling needs moisture readings, because surfaces can feel dry while the materials behind them are still wet.

  • Do you handle repairs after drying?

    Yes. We take the job from water removal through drywall, flooring, and paint.

Three water drops are in a circle on a white background.

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Water Damage - Quote Request

24/7 Emergency Water Removal in McKinney

Burst pipe, slab leak, or failed water heater? A real person answers around the clock, and we send a crew straight to your property anywhere in McKinney.

Where in McKinney do you work?

All of McKinney, from Historic Downtown McKinney and Stonebridge Ranch to Craig Ranch and Trinity Falls. We come to you, so a crew can head to your property as soon as you call.

McKinney neighborhoods
  • Historic Downtown
  • Stonebridge Ranch
  • Craig Ranch
  • Eldorado
  • Tucker Hill
  • Trinity Falls
ZIP codes
  • 75069
  • 75070
  • 75071
  • 75072
Nearby cities
  • Allen
  • Frisco
  • Plano
  • Prosper

Need biohazard cleanup or mold remediation too? The same team handles it, so you work with one company from start to finish.

Serving McKinney & All of Collin County

Serving McKinney & All of Collin County

Recent job in McKinney

Hidden water in a west McKinney home

The homeowner noticed a brown stain spreading across the garage ceiling, and the drywall had started to sag around the garage door opener. Inside the house, the floors looked fine. Underfoot, it was a different story.

Our project manager Marco walked the whole home with a thermal imaging camera. The cool blue patches on the screen showed where water had traveled out of sight. It had come in at the hardwood floor in the main living area, then moved into the carpet on the stairway and the landing. The stained garage ceiling was holding water too. We checked every connected room, including the primary bedroom, so nothing wet was left behind.

Every reading went into a photo report, so the homeowner could see exactly where the water went and why each area needed attention.

Thermal imaging lets us find water inside floors, walls and ceilings before it turns into mold or a bigger repair. If you see a stain, a soft spot or a musty smell in your McKinney home, call us for a free onsite assessment.

  • How we found it Thermal imaging, room by room
  • Areas affected Garage ceiling, hardwood floor, stairway and landing
  • Result Every wet area mapped and documented in a photo report
Thermal camera aimed at a stained, sagging garage ceiling in a McKinney home
Thermal scan of the stained garage ceiling
Thermal image showing cool blue moisture under a hardwood floor
Cool blue shows water under the hardwood
Thermal camera reading wet carpet on a carpeted stairway
Water traveled into the stairway carpet
Thermal camera checking the carpet in the primary bedroom
Checking the primary bedroom so nothing wet is missed
Google reviews

What water damage customers say

5.0 on Google
★★★★★
“We had a pretty serious ceiling leak in our dining room from the rain. These guys came in, assessed the damages and fully remediated the situation… The costs were very reasonable and Drey & Jake were kind, professional, and trust-worthy.”
Ebony Jr. Google review
★★★★★
“We had serious water damage and mold issues in our kitchen and in other areas in our house that they found. Triad had the mold remediation taken care of immediately… In less than 2 weeks it was completely done.”
Denise B. Google review
★★★★★
“Drey and his crew overhauled an entire room following a water heater flood. They were thorough, communicated well, and did a fantastic job.”
Blessed L. October 2025

Will insurance cover water damage in McKinney?


Homeowners policies usually cover sudden and accidental water damage, like a burst pipe, but often exclude outside flooding and slow, long-term leaks. Every policy is different, so check yours or call your agent. We work directly with adjusters and provide the moisture logs, photos, and scope they ask for, which keeps McKinney claims moving.

Who fixes the drywall and floors after drying?


We do. Once the readings say your McKinney home is dry, our own rebuild crew replaces drywall, flooring, paint, and trim. You are not hiring a second contractor or waiting on another company's schedule, and your adjuster deals with one team from start to finish.

How does water damage cleanup work in McKinney?

Contact Us for Immediate Assistance

If you're facing water damage in McKinney, call our 24/7 hotline or use the online form. A real person answers, and we send a crew to your property to assess the damage and start the restoration process.

Comprehensive Cleanup & Restoration

We use industrial-strength extraction equipment and dehumidifiers to remove excess moisture and minimize water damage. Our certified technicians work meticulously to restore your property to a safe, livable environment. 

Insurance Claims Assistance

Dealing with insurance during a water damage emergency can be overwhelming. We document the loss, meet your adjuster on site, and send the scope, photos and readings. You stay in charge of your claim.